USCIS is Ineffective and Inefficient

I've been screwed again by the USCIS. My wife is from the Philippines. She came to the US on a K-1 (fiancée) visa legally. We were married in Maui Hawaii on August 2nd 2013. When she arrived in Honolulu on August 1st 2013 she relinquished her sealed visa package which contained her medical exam records(I-693). She had been required to get a medical exam and immunizations before entering the US. She did this and I paid several hundred dollars plus travel to the only approved hospital in the Philippines. This exam couldn't be done at a local hospital. It had to be done at St. Luke's in Manila. Of course, she didn't live in Manila, not even on the same island as Manila. After giving the paper work to the officials in Honolulu, the documents should have been sent onto Denver CO since we were going to live in Boulder CO after our wedding and honeymoon. We went for her "Green Card" interview which required that I take off a day of work and which cost me more money. When we sat down for our interview, the first think that the interview said was that her visa package was lost but he promised to find it. He didn't find it. We were sent a notice a month later that she would be required to get a second medical exam because her first one was "deemed lost." Again it must be by an approved facility so we can't just have our family doctor perform the exam. There is an approved facility in Boulder but only if she was a patient. The Boulder facility gave us a phone number of a facility which would do the exam but it is 3 hours away. The cost of this second exam is anywhere from $200 - $500. It is NOT covered by insurance and will mean another day off work. 

Prior to this fiasco, the entire visa process was delayed by 6 months due to the DACA executive order by President Obama giving processing priority to illegal immigrants. I wrote about how that order negatively affected me, other citizens and military personal here.

I saw on the USCIS Facebook page that the USCIS was award a "customer satisfaction" award. My chin dropped. This customer is not satisfied. I've not run across a more inefficient and ineffective organization in my life. If any corporation was run like our government agencies, it would be out of business. 

It is not surprising to me that the Obama administration is full of corruption. The "buck stops here." The CEO of the the US federal government is ultimately responsible for the offices under his authority. The lack of effectiveness of the USCIS is the responsibility of the leader. Our president has proven his lack of leadership ability many times. 

It is time for this president to go. I personally cannot wait until 2016. The question is: Will I be able to endure another 2 years?